We want you to love your Share Books Not Hate products so you’ll continue to spread the joy of sharing your love of books. Please read below for our returns, exchanges and refunds policies.
Returns
If you want to return your purchases for any reason, you may do so within 14 days of when you received your items in exchange for store credit. Your items must be sent back to us in their original packaging, unused and in the same condition as you received them. You are responsible for shipping costs. Send them to us at P.O. Box 7532, Round Rock, TX, 78683. After we’ve received and processed your items, we’ll email you your store credit.
Gift cards are non-returnable.
Exchanges
Share Books Not Hate products are made specifically for you and to your order, so we can’t do exchanges. However, you may return your items for store credit then purchase the size or design you would like. Please see the instructions to return items above.
Refunds
Refunds will be given as store credit for any products that are returned to us in the original packaging and in their unused and original condition. Please see the instructions to return items above.
Cancellations
Made a mistake on your order? We understand, and we want to help. Orders made through Share Books Not Hate are sent immediately to our manufacturer so they can make the item especially for you and get it delivered as quickly as possible. If you wish to cancel your order, you must notify us within 12 hours or ordering. Cancellation orders after 12 hours can not be guaranteed because production will have already begun on your order.
Late or missing refund
Has it been over two weeks since you’ve returned your items and you haven’t seen your email with your store credit? Emails can easily get lost in inboxes and some servers place emails in random folders. Please search your inbox for an email from support@booksnothate.com. If you still can’t find it, email us at support@booksnothate.com and let us know. Please note: Refunds are not processed until we receive returned items, and depending on where you live, that could take a few weeks.
Need more help?
We’re here for that! Contact us at support@booksnothate.com for any questions related to any part of your order.
Keep in touch
Don’t miss out on new products, coupons and sales. Fill out the form below to subscribe to the Share Books Not Hate enewsletter:
[shopmagic_form id=”8975″]
